Privacy Policy

Aurum Infusion and Wellness Spa (“Company,” “we,” “us,” or “our”) provides this Privacy Policy to inform users (“you,” “your,” “user”) of our website — www.auruminfusionandwellnessspa.com — including media forms, channels, mobile sites, and applications (collectively, the “Website”), about how we collect, use, disclose, and protect your information.

Each time you use this Website, the current version of this Privacy Policy will apply. You should review any changes each time you access the Website.

Notice to Users Outside the United States

The Website is hosted in the United States and governed by U.S. federal and state law. If you access the Website from outside the U.S., you are transferring your personal information to us and consenting to its use under U.S. law. If use of the Website is illegal in your jurisdiction, do not use it.

BY USING OR ACCESSING THE WEBSITE, YOU ACCEPT THE PRACTICES IN THIS PRIVACY POLICY.

Gathering, Use, and Disclosure of Non-Personally Identifying Information

Users of the Website Generally

“Non-Personally Identifying Information” includes data that cannot identify an individual without additional data. This may include your IP address, operating system, browser type, and browsing patterns before, during, and after using the Website.

We analyze this information to better understand how users engage with the Website and improve user experience. Aggregate data may be shared publicly (e.g., trends reports).

Web Cookies

Cookies assign a unique ID to record preferences, login information, and usage activity. Cookies help us:

  • Track services used

  • Store login and preference data

  • Keep you logged in

  • Support purchase functionality

  • Track page visits

Users may disable cookies, but certain features may not function properly.

Flash Cookies & HTML5 Cookies

Flash cookies and HTML5 local storage may also track browsing activity. Deleting browser cookies will not remove Flash cookies. See:
https://www.consumer.ftc.gov/articles/0042-online-tracking

Device Fingerprinting

Some technologies identify devices based on browser configuration, even without cookies.

Third-Party Advertisers

We may allow third-party advertisers to use cookies to deliver ads based on user activity.

Users can manage ad-related cookies:
http://www.networkadvertising.org/choices
http://www.aboutads.info/choices

Advertisers may target audiences using Non-Personally Identifying Information but do not receive your identity.

Web Beacons

Web Beacons track page or email views and may be used for analytics, but do not collect Personally Identifying Information.

Analytics

We may use Google Analytics and similar tools to analyze usage. Users may opt out:
https://tools.google.com/dlpage/gaoptout

Aggregated & Non-Personally Identifying Information

We may share aggregated data with third parties for marketing, analytics, or advertising. No Personally Identifying Information is included.

Mobile Device Additional Terms

Mobile Device Information

We may collect device ID, manufacturer, OS version, and IP address.

Geo-Location

We do not track precise location without consent, but may infer general region from IP address.

Push Notifications

Enabled only with user permission.

Mobile Analytics

Tracks app usage, event data, and performance metrics.

SOCIAL MEDIA

You may connect your account to social media platforms, granting us access to public profile information. Information shared depends on your privacy settings in the social network.

Social media plug-ins (e.g., “Like,” “Tweet”) send data back to those platforms when activated.

Collection, Use, and Disclosure of Personally Identifying Information

Website Registration

We may collect Personally Identifying Information including:

  • Name

  • Address

  • Email

  • Phone number

  • Payment information

  • Demographic details

  • Interests

  • Profile information

Users are not required to provide this information but may be unable to use certain Website features without it.

BY REGISTERING OR USING THE WEBSITE, YOU CONSENT TO THIS USE AND DISCLOSURE OF YOUR INFORMATION.

Online Postings

Information posted publicly (reviews, comments, etc.) becomes public. We do not control how others may use it.

Company Communications

We may send notifications, marketing emails, and service announcements. Users may opt out of marketing messages but not essential account notifications.

General Use by Company

We use Personally Identifying Information to:

  1. Provide requested services

  2. Manage accounts

  3. Communicate with users

  4. Customize content and advertising

  5. Resolve disputes

  6. Improve Website performance

  7. Enforce Terms of Use

  8. Detect fraud

  9. Process payments

We may cross-reference data to identify issues or inaccuracies.

Company Disclosures

1. By Law or to Protect Rights

We may disclose information to comply with the law, prevent fraud, protect rights, or respond to legal requests.

2. Marketing Communications

We may email marketing content unless you opt out.

3. Third-Party Marketing

Email information may be shared with third parties unless you opt out.

4. Third-Party Service Providers

We may share data with payment processors, customer service providers, and analytics vendors.

5. Business Transfers / Bankruptcy

Data may be transferred in a merger, acquisition, or bankruptcy.

6. Employees, Contractors, Consultants

Personnel may access data as needed to perform duties.

7. Operations & Services

Personally Identifying Information may be used to provide care or comply with health regulations (including HIPAA when applicable).

Your Ability to Change Information

You may edit or delete account information through your account settings or by contacting us. Some data may be retained for legal compliance or fraud prevention.

Children’s Personally Identifying Information

We do not knowingly collect data from children under 13 except under parental registration for services. Parents may request deletion of such data.

Collection & Use by Third Parties

Third-party websites or apps accessible through our Website are not governed by this Privacy Policy. Review their privacy practices before providing information.

Security

We use reasonable safeguards but cannot guarantee absolute security of transmitted or stored data. Users are responsible for maintaining confidentiality of passwords.

Privacy Policy Changes

Updates will be posted on this page with the effective date noted. Users should check regularly for changes.

California Privacy Rights

California residents may request:

  • Categories of personal information collected

  • Sources of the information

  • Purposes of collection

  • Third parties with whom information is shared

Responses apply to data collected in the past 12 months.

Do-Not-Track Policy

The Website does not respond to Do-Not-Track signals.

Questions or Complaints

Aurum Infusion and Wellness Spa
Attn: Privacy Officer
Email: info@auruminfusionandwellnessspa.com
Phone: [number]

You may also contact:

U.S. Department of Health and Human Services, Office of Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
(800) 368-1019

Effective Date

This Privacy Policy is effective September 28, 2025, and was last updated on that date.